Success is a journey, navigated one goal at a time, with unwavering commitment.
hello there!
Dynamic Virtual Assistant specializing in digital marketing, content creation, and administrative support. Expert in crafting impactful Mailchimp campaigns, optimizing WordPress sites, and creating social media marketing content to drive success.
(2024)
My works
Logo Creation
Digital Design
Logo Design
Digital Design
Website Design/Mgmt
Digital Marketing
Website Design/Mgmt
DIGITAL marketing
Social Media Posting
Social media marketing
Content Creation
Social Media Marketing
Email Campaign
administrative support
Scheduling / Management
ADMINISTRATIVE SUPPORT
Efficient File Mastery
administrative support
Autodesk civil 2D/3D
Engineering
Hey there! I’m Jac Gerald, a versatile Virtual Assistant blending creativity with precision. From digital marketing to streamlined admin support, I bring passion to every project, leaving a lasting impact.
Managed website updates and redesigns using WordPress (CMS), ensuring alignment with client branding. Created engaging email campaigns with Mailchimp (Email Marketing) to enhance customer outreach. Conducted market research and identified leads through Thumbtack (Lead Generation). Handled client inquiries via OpenPhone (Customer Service) and provided strategic business improvement ideas through detailed research and analysis. Managed social media marketing campaigns using (Meta Business Suite) to boost online engagement and brand visibility.
2023 - present
General railway Consortium
CAD Operator Specialist
Actively participates in a variety of responsibilities, such as IT and administrative work, to improve operational effectiveness. thrives in multicultural, varied situations and actively takes part in cooperative tasks. Proficiently completes comprehensive familiarization with construction designs, guaranteeing accuracy in CAD work in accordance with engineer directives.
2022 - 2023
Melham Corporation
Office Administrator
Handled calendar management, meeting scheduling, and communications using tools like Google Calendar, Outlook, and Microsoft Teams. Conducted research, wrote reports, and maintained filing systems with Word, Excel, and Powerpoint. Arranged car arrangements and coordinated project schedules to ensure smooth operations.
2022 - 2023
Independent Contractor - Private Clinic
Data Analyst Virtual Assistant
Oversee document accessibility to the team, focusing on customer history and information. Respond to client inquiries to ensure satisfaction via email. Analyze consumer data using tools like Excel, Google Research, and other forms of study to identify trends and recommend improvements. Create dashboards for visual reporting and collaborate with teams to develop data-driven strategies for client engagement.
2018 - 2019
Independent Contractor - Daycare
General Virtual Assistant
Oversee, input, and secure private student information using cloud storage tools like Google Drive and Dropbox, assisting the admissions office with online application materials. Communicate effectively via email and platforms like Zoom to address inquiries and resolve issues. Manage tasks such as scheduling meetings, updating spreadsheets in Excel, processing applications, and maintaining communication logs to optimize online operations and boost productivity.
EDUCATION
2018 - 2022
University of Santo Tomas
bachelor of science in CIVIL ENGINEERING
2016 - 2018
Far Eastern University
Science, technology, engineering, and mathematics
testimonial
“Jac helps us as a virtual assistant with another upwork project. But this separate one was a huge help. I set up a business Instagram page the wrong way, and he helped me correct it so we could merge and manage it through meta business manager. He sent helpful step-by-step graphic tutorials to walk me through it.”
Michael Cutler
CEO, Smartscapes Landscaping
let's talk
I’m here to collaborate with you every step of the way, transforming ideas into impactful solutions.