Jac
Gerald
Success is a journey, navigated one goal at a time, with unwavering commitment.
hello there!
Executive Virtual Assistant specializing in CRM management, client scheduling, and administrative support. Experienced in using Jobber to send quotes, manage client calls, dispatch job forms, issue invoices, and ensure smooth day-to-day operations, all while staying on top of emails and client communications to drive business success.
(2025)
My works
Scheduling / Management
ADMINISTRATIVE SUPPORT
Email Campaign
administrative support
Social Media Posting
Social media marketing
Content Creation
Social Media Marketing
Logo Creation
Digital Design
Logo Design
Digital Design
Website Design/Mgmt
Digital Marketing
Website Design/Mgmt
DIGITAL marketing
Efficient File Mastery
administrative support
Autodesk civil 2D/3D
Engineering
Hey there! I’m Jac Gerald, a Executive Virtual Assistant specializing in CRM management, client scheduling, and admin support. With a passion for smooth operations and strong client connections, I bring creativity and precision to every project, leaving a lasting impact.
Year of experience
tools & services
Content Creation & design
CANVA
adobe premiere pro
autodesk civil 2d/3d
web development
wordpress
elementor
html
Administrative
Ms office tools
google tools and workspace
jobber
mailchimp
thumbtack
openphone
google tools and workspace
experience
2024 - present
smartscapes Landscaping
Digital Marketing Virtual Assistant
Managed client scheduling, quotes, job forms, and invoices using Jobber (CRM), ensuring smooth daily operations and excellent client communication. Handled website updates and redesigns with WordPress (CMS) to align with client branding. Created engaging email campaigns through Mailchimp (Email Marketing) to enhance outreach. Conducted market research and generated leads via Thumbtack. Managed client inquiries through OpenPhone (Customer Service) and provided business improvement insights through detailed research and analysis. Led social media marketing campaigns using Meta Business Suite to increase online engagement and brand visibility.
2023 - present
General railway Consortium
CAD Operator Specialist
Actively participates in a variety of responsibilities, such as IT and administrative work, to improve operational effectiveness. thrives in multicultural, varied situations and actively takes part in cooperative tasks. Proficiently completes comprehensive familiarization with construction designs, guaranteeing accuracy in CAD work in accordance with engineer directives.
2022 - 2023
Melham Corporation
Office Administrator
Handled calendar management, meeting scheduling, and communications using tools like Google Calendar, Outlook, and Microsoft Teams. Conducted research, wrote reports, and maintained filing systems with Word, Excel, and Powerpoint. Arranged car arrangements and coordinated project schedules to ensure smooth operations.
2022 - 2023
Independent Contractor - Private Clinic
Data Analyst Virtual Assistant
Oversee document accessibility to the team, focusing on customer history and information. Respond to client inquiries to ensure satisfaction via email. Analyze consumer data using tools like Excel, Google Research, and other forms of study to identify trends and recommend improvements. Create dashboards for visual reporting and collaborate with teams to develop data-driven strategies for client engagement.
2018 - 2019
Independent Contractor - Daycare
General Virtual Assistant
Oversee, input, and secure private student information using cloud storage tools like Google Drive and Dropbox, assisting the admissions office with online application materials. Communicate effectively via email and platforms like Zoom to address inquiries and resolve issues. Manage tasks such as scheduling meetings, updating spreadsheets in Excel, processing applications, and maintaining communication logs to optimize online operations and boost productivity.
EDUCATION
2018 - 2022
University of Santo Tomas
bachelor of science in
CIVIL ENGINEERING
2016 - 2018
Far Eastern University
Science, technology, engineering, and mathematics
testimonial
“Jac helps us as a virtual assistant with another upwork project. But this separate one was a huge help. I set up a business Instagram page the wrong way, and he helped me correct it so we could merge and manage it through meta business manager. He sent helpful step-by-step graphic tutorials to walk me through it.”
Michael Cutler
CEO, Smartscapes Landscaping
let's talk
I’m here to collaborate with you every step of the way, transforming ideas into impactful solutions.